Policies

General

Balance Through Massage welcomes you into an environment of relaxation and rejuvenation. Thank you for understanding that our smooth operation depends upon reserving personal treatment time for our clients. Please arrive 10 minutes prior to your treatment. If you arrive late, we will finish the treatment at the scheduled time, while the normal treatment fee will be unchanged.

Cancellation Policy

Cancellation requires a 24 hour advance notice. A credit card is necessary to secure any appointment. Any cancellation less than 24 hours in advance will be charged to your credit card at an amount equal to 50% of the service booked. No shows will be charged 100% of the service booked. If you make your appointment on the same day as the appointment time or within the 24 hours of the appointment time and you subsequently miss or cancel or reschedule that appointment you will be charged the full rate. This charge will be applied to the credit card you provided to hold your appointment when booking.